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GREAT SALES. Will Franklin made our shopping experience and easy one. He walked all over the lot showing us vehicles he thought we would like. He was NOT pushy, which is a nice change. We appreciate that he let us take our time in the decision. When we buy another car, we will probably go to him and DEFINITELY refer our friends to him.…
I wish I could go back and buy another!. After months of looking around and test driving different cars, I finally found a used Volkswagen GTI at Jim Norton. This is my family's 3rd vehicle from Jim Norton Toyota, and I LOVE my new car!!! Our salesmen, Justin Mayer, did a fabulous job and made the whole experience of buying a car easy, fun, and enjoyable. He was always real with us, not one of those salesmen that would say anything to make a sale. He gave us honest advice on our choice and never pushed us. Same goes for our finance guy, Chris. Thank you Jim Norton for friendly and helpful employees from the sales floor to the finance office! Very pleased and will return again and would definitely recommend anyone looking to buy a new or used car. This car dealer will not annoy you with phone calls, but rather make you feel appreciated and welcomed, and I liked that! Thanks again Jim Norton!!!…
5 star Tulsa dealership. My husband and I just purchased a used truck from Jim Norton Toyota in Tulsa, although you would have thought we were buying a brand new more expensive one by the treatment we got. In our past experiences, when we would go to a dealer who likes to push the NEW sales on you and want to buy used, they would turn up their nose at us, not the case at Jim Norton Toyota. All the way from the beginning, I was impressed from the lady who operates the switchboard, sorry I don't remember her name, until we left the parking lot. Everyone we came into contact with was very customer focused, helpful, courteous, the list goes on and on. Our special thanks to our salesman KORD PADILLA and Steve in the Business Office! We appreciate that you worked with our special circumstances and got us the payment we needed! I hope that we can do business in the future! Thanks again!…
Awesome service!!. Me and my husband loved our experience at Jim Norton in Tulsa. Our sales representative was Thomas Hector. He was awesome he was very personable and is not the type that wants to screw people over. While we were on a test drive we went to go pick up an older car of ours to trade. Less than a mile away from the dealership our car that was to be traded in broke down. He waited with us and even had a towtruck called for free. We declined his offer because we have AAA. But AAA took three hours to come get the car. I felt horrible because we were taking his time away from work, he told us no problem I would rather be able to say I helped two people out at the end of the day. I hope people will see this and ask for his services. Again his name is Thomas Hector. You dont know me but I promise he will take care of you and so will his manager. Great guys.…
Great Experience...Twice!.
We have bought 2 cars from Jim Norton Toyota and I have to say we have never been treated better!
First we bought a new Toyota Corolla Sport from Terry Howard, Terry was great, he was very patient as we looked to find the exact vehicle for my wife. Then we went to business office and met with Nick Jones, Nick was very nice and professional. Nick had us in and out in great time.
Because of the great experience we had a few months later we went back to see Terry Howard again this time for me a Toyota Tundra. When we arrived Terry was off that night so JC stepped in for him and helped us find the exact Tundra for me. ( I'm kind of picky for gadgets on my vehicles) JC did a great job. Then to the business office where we met with Christopher Mathurin. Again what a great experience, Christopher showed us the best option for us and took great care of us.
I have to say if you need a vehicle go to Jim Norton Toyota, They know how to treat you right!…
