Tulsa >RossEdward Salon
Great Experience!. I have recently moved to Tulsa and wanted to find an Aveda hair salon. I had been going to an outstanding Aveda salon in Richmond, VA for the past 4 years and was aprehensive about finding a salon in Tulsa that would measured up to the high standards that I had become accustomed to. After trying another well known Aveda salon in Tulsa, only to be disappointed with my experience, I tried Ross Edwards located in the Marriott Hotel at 71st. Ross took the time to talk with me about what I was looking for. He has a true talent for color, highlights and hair care and was so nice and professional. I had a great experience and I am so relieved to find my new Aveda salon here in Tulsa. If you want to look and feel fabulous, I highly recommend Ross and his staff. Thanks Ross Edwards!!
Best I've been to.
I'm in the entertainment business, therefore, my appearance is important to me. I've lived and had my hair cut/colored/styled in Dallas, Los Angeles, Nashville, Boston, Denver and my native Tulsa. Ross Edward has cared for my hair since 2003, and he is, by far, the best stylist I've known. The people who did my hair in Dallas were internationally-known gentlemen who gave clinics and appeared at hair shows; Ross has surpassed them. His talent is singular, and when I write that he cares for my hair, I mean it quite literally. He is willing to spend a lot of time to get things RIGHT.
I cannot imagine that the person who created the post "Below Average Service" is being honest; every one of those statements run contrary to my experiences during monthly appointments over the last five years. One exception: ANY ONE of Ross' employees WOULD do a great job - they are all serious, skilled pros, as well as being nice and congenial people... as Ross is.
No longer accepting new clients. This salon informed me that Ross is no longer accepting new clients and is canceling all his old clients and referring them to someone else so that he has more time to focus on his business.
Below Average Service.
Ross Edward - designer and owner - spends as little time as possible with the customer. he is very price concious and it shows. his pricing is based on how long it takes for him to do your hair. In my case, I have a lot of hair and was charged an upcharge of $15 - 20 because of this. I was there twice and the last time, many foils slipped, causing bleeding, which I pointed out to Ross and he made me feel like a difficult customer that he didn't have time to help and loaded me off on his assistant who never said one word to me. Afterwards, I was not asked if I was happy with the color, hair, style, nothing.
For me a good salon experience is not only being happy with my hair, but also knowing that I was treated well, especially when I drop over $100 everytime I go. If you decide to visit this salon, you do not want Ross as your designer. Pick from the other 5 that are there.
If for any reason you are unsatisfied with your service, notify us within 7 days of the date of purchase and we will gladly correct the service or give you a refund. It is our policy to ask every customer if they are satisfied with their service before they leave the salon. I apologize if your experience was less than excellent.
It is clearly stated on our website and in our service menu that service prices may vary according to hair length and density.
Thank you for your review. I look forward to exceeding your expectations on your next visit.
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