Ross Edward Grand Salon

03/15/08

Best I've been to

by keylord

I'm in the entertainment business, therefore, my appearance is important to me. I've lived and had my hair cut/colored/styled in Dallas, Los Angeles, Nashville, Boston, Denver and my native Tulsa. Ross Edward has cared for my hair since 2003, and he is, by far, the best stylist I've known. The people who did my hair in Dallas were internationally-known gentlemen who gave clinics and appeared at hair shows; Ross has surpassed them. His talent is singular, and when I write that he cares for my hair, I mean it quite literally. He is willing to spend a lot of time to get things RIGHT.

I cannot imagine that the person who created the post "Below Average Service" is being honest; every one of those statements run contrary to my experiences during monthly appointments over the last five years. One exception: ANY ONE of Ross' employees WOULD do a great job - they are all serious, skilled pros, as well as being nice and congenial people... as Ross is.

• Pros: The knowledge, attitudes and personalities of the people working there.
• Cons: Occasionally tough to park closely - an inherent and VERY minor inconvenience.

02/21/08

No longer accepting new clients

by SNonya

This salon informed me that Ross is no longer accepting new clients and is canceling all his old clients and referring them to someone else so that he has more time to focus on his business.

12/17/07

Below Average Service

by ebarton2000

Ross Edward - designer and owner - spends as little time as possible with the customer. he is very price concious and it shows. his pricing is based on how long it takes for him to do your hair. In my case, I have a lot of hair and was charged an upcharge of $15 - 20 because of this. I was there twice and the last time, many foils slipped, causing bleeding, which I pointed out to Ross and he made me feel like a difficult customer that he didn't have time to help and loaded me off on his assistant who never said one word to me. Afterwards, I was not asked if I was happy with the color, hair, style, nothing.

For me a good salon experience is not only being happy with my hair, but also knowing that I was treated well, especially when I drop over $100 everytime I go. If you decide to visit this salon, you do not want Ross as your designer. Pick from the other 5 that are there.

• Pros: Sometimes they offer a cup of water