Family Medicine Associates

01/24/11

My family Loved this office

by freebird66 at Citysearch

If you have ever had a child wake up from a nap with a severe headache and high fever and you didn't know where to take him for medical care? This is the place to go. My neighbor told me about this office because it is open on the weekends and stays open until 8pm at night. I walked right into this clinic without an appointment and my son was taken care of promptly. The front office staff was friendly and genuinely concerned for my child - not to mention the patience they displayed for a hysterical mom whom they managed to keep calm. We saw the doctor who was on call for the evening and was thrilled with the compassion shown by the nursing staff as well as the excellent care my child received from the physician. The office even called the next day to see how my child was doing.

01/21/11

This place is GREAT !

by starlight73 at Citysearch

This place is great! I have lived in Broken Arrow for many years and did not know this office was a Family Practice as well as a Minor Emergency Center - which offers evening and week-end hours. Recently, I visited this clinic due to illness and would recommend it to anyone. The staff is nice, efficient, and extremely knowledable. I had forgotten my insurance card and their business office called the insurance company to obtain my inoformation for me so I could see the doctor right away. The nursing staff and doctor was great. I filled out my paperwork, saw the doctor and was done without waiting for a lengthy period of time. They also have a laboratory on site which is really nice because I didin't have to go somewhere else to have my lab drawn. My overall experience of this office was exceptional and everything ran smooth as silk. The employees are well trained and they answered all my questions. The thing I liked the most about this office is that I was not treated like a number but given the utmost respect from everyone I came in contact with.

01/15/11

I was VERY impressed!

by mommyto3girls at Citysearch

We had to take my 5 year old daughter to this office last Sunday. The office staff was great and Dr. Asher was absolutely amazing. He was so great with her and our 3 year old that came along for the ride. My husband and I both go here as well and do not have a bad thing to say about this office. My husband sees Dr. Mason and if/when I have to go back someday (I am rarely sick) I will definitely request Dr. Asher or Dr. Mason. The best part is they are open 7 days a week!

11/12/10

Great office And STAFF

by bluesky83 at Citysearch

I have been going to this office for over 15years. I have had nothing but good experiences here. As for some of these reveiews I believe they are nothing but, GARBAGE. I have never had any issues with the staff, office and or doctors. This to me is one of the better urgent cares. I have never had ANYONE discuss with me financial troubles that this office is having. I think to me the person who wrote that review must be a discruntal former employee and or patient. "Loose Lipped" sheesh. The office staff seemed to be very professional. I have had nothing but positive experiences with the staff. The only complaint that I would have is that sometimes you do have to wait awhile but, hey thats what happens at urgent care centers. Be careful reading these reviews MOST people who post reviews on here are people who are mad or were let go as patients and or employees. Like any office if you dont pay your bill on time then yes the collections office not the office manager will turn your account over to collections. Thats how it works. I used to work in a doctors office and our collections department would do the exact same thing. Thats what happens.Also, a $50 no show charge is pretty normal with most doctors offices. They have to get paid too. If you miss your appointment that was time and money wasted for that slot and could have gone to someone else who really needed to get in. I gave this facility 5 stars they have always been there for my family and I.

09/23/09

Why I left

by concerned grandma at Citysearch

I was a patient in this practice since 1969. However, in 1997 the office manager was turning my account over to collections for a late fee that occurred because their staff did not file with my insurance carrier in a timely manner.

I did recently have to take my grandson there on a Sunday due to the Minor Emergency benefit. Child was running high fever and not feeling well and the waiting room wait was over 30 minutes.

• Pros: Great doctors
• Cons: Terrible office staff