Jenks >Photographers > Francine's Photography
Avoid at all costs.. Where to begin...well up until the wedding she was the easiest person to get a hold of, and then after the wedding she just dropped off the planet. She would not answer her phone calls or respond to emails (except to offer us upgrades to a photo album we are still yet to get a year and a half after the wedding). She promised to give us ALL the ORIGINAL photos of the wedding. It took us forever to actually get the disks and that was no easy feat to get. We had to threaten potential legal action in order to GET WHAT WE PAID FOR. Well we finally got the CD's and I don't know if she lied to us or just has horrible camera skills. Nearly half the photos are of low quality. You can tell which ones were taken by her (terrible, bad lighting, fuzzy, bad angles etc) and which ones were taken by her actually competent assistant photographer. She is very friendly and charming, but please beware! She is very poor at following through with what she promises. With the picture quality, it sucks but maybe it was just bad luck (unprofessional bad luck but still, things happen, people forget things). With the followthrough, I cannot let that slide because it was not just a one time thing. Another couple, friends of ours, had the same problems with her that same summer. I would advise people to keep looking and go with someone else. Yes she has been in the business for 35 years but I think perhaps she has become complacent and just tries to use that to try to get business instead of actual skill, in both photography and customer service.
Francine's Photography, All Negatives. I am writing this as a concern, and hopefully be able to prevent another bride and family the experience and heartache we had with Francine's Photography. I hired her for a three day wedding in the Summer of 2010, and spent thousands of dollars. We have found Francine to not honor her agreements and commitments, she does not return phone calls to discuss concerns, and she has sold all of our photographs on a CD along with a copyright release to others to distribute however they choose, and we have no control of who is receiving or posting any of our personal, private, and intimate moments. We are heartbroken, and do not want to see another bride or family have this happen on a day that should be one of the happiest, and most important moments of their lives. Please feel free to contact me for specific details. Thanks, E
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