Rove Pest Control

09/22/10

Decent company

by magi52 at Citysearch

(read all) A nice kid came by and asked if we'd like to sign up with Rove. I said okay and I was going to be billed in such a way that whenever they came out they'd charge my card but that was the extent of it. There was no contract or anything like that. And yet, suddenly I do have a contract with them because when I canceled service (just didn't like their customer service, they were hard to reach/return calls) they sent me a bill for 178.20 for an early terminartion fee. This wasn't supposed to be a contract, and yet they put me in one. However, after contacting the owner by e-mail the situation was resolved in a very respectful manner. Apparently, the young man who came by, it was his first time to sign someone up so he didn't correctly follow procedure to show me I had signed up for a contract. I learned Rove will accomdate people who do want to "pay as you go." So, in the end, this is a decent company with areas in need of improvement just like any other.

04/14/10

DON'T USE ROVE!!!!!!!

by sniprjim at Citysearch

They came by my house saying they had one slot left for their spring treatment and they would give me a half off discount to fill that spot. It was a year contract at $70 a visit and they did the worst job ever! Still had bugs in our yard and ticks in the back yard. When I called and told them I still had problems with ticks they were rude, and when the guy came out to spray I told him what I was told on the phone and he all but called me a lier. Save your money and use another service or buy your pest control supply at your local hardware store!!!

• Cons: Poor service, expensive, con artist!

04/14/10

DON'T USE ROVE!!!!!!!!!

by sniprjim at Citysearch

They came by my house saying they had one slot left for their spring treatment and they would give me a half off discount to fill that spot. It was a year contract at $70 a visit and they did the worst job ever! Still had bugs in our yard and ticks in the back yard. When I called and told them I still had problems with ticks they were rude, and when the guy came out to spray I told him what I was told on the phone and he all but called me a lier. Save your money and use another service or buy your pest control supply at your local hardware store!!!

• Cons: Poor service, expensive, con artist!

09/15/09

Great Pest Control

by nyy015 at Citysearch

Rove Pest Control has been servicing our house for over five years. I appreciate the quick responses and return trip for free if requested - without question. Ask for Roger as your technician. He is very professional and does a great job.

• Pros: Better than Mother Nature's
• Cons: None

09/11/09

Rove Pest Control Review

by riverhawk at Citysearch

Rove Pest Control has been servicing our house for over three years now. Their professionalism and outstanding technicans are without question. I also appreciate the quick responses and return trip for free if requested - without question. I especially appreciate the fine work of Roger. This is truly a customer service oriented company. Others can learn from them.

• Pros: Outstanding Service, Quick Response
• Cons: None that I can determine