Spa Southern Hills

The good and the bad.. First of all, Tina, my aesthetician, did a wonderful job - if you book an appointment with her, I'll wager that you enjoy her as a person in both the professional and casual-sense; however, I had a very unpleasant experience with the receptionist, Carol, over the phone. I called as a courtesy to let her know I MIGHT be running a little behind, and the gesture could not have been met with a more impolite tone. (And I wasn't even late.) I was disgusted by it - truly. In addition to my unfriendly experience with her on the phone, she also flaked on calling me back twice, and each failed call-back was regarding my wanting to buy their products. The service itself was nice, Barrett and Tina treated me very well, but Carol ruined my experience. I wanted every part of the venture to be pleasant, but that wasn't the case. Find somewhere that appreciates receiving your business, your hard-earned dollar - especially from an out-of-town and first-time customer - because you deserve it when spending that much on a needless-expense. You will not find that sense of 'Thank you for your business! We'd love to see you again!' appreciation at Southern Hills.…

Fantastic service. This Spa does an excellent job at creating a total experience. The front desk was professional and knowledgeable, the decor was nicely arranged (lots of candles, very dim light in every room I was in), and my massage technician was highly skilled. I also loved the water infused with oranges and cucumbers and the music was upbeat but at the same time relaxing.…

Great massage treatments. This is a great spa to try if you are looking for a solid massage service. I received a full body massage with hot steam towels that lasted for an hour and ran $85. The music was great and my therapist was very thorough. I plan on returning to try some of the other services offered.…