David's Bridal

Recommends

mike r.

Joined 5 months ago

Wonderful customer service, decent prices, good location.

Doesn't Recommend

msgroves

Joined 2 years ago

Customer Service Needs Work!. I did not get my wedding dress here but since my bridesmaids are scattered across the country this seemed like a great option.

Pros: Picking a dress was painless. My local bridesmaids help me select a dress that looked good and made all the maids happy. The price was right too, especially since I paid for all the bridesmaid dresses myself.

Cons: Customer service. Since I paid for all the dresses I had to call each store and pay for them over the phone. That was not fun, but not hard. When I called the Tulsa store I told the girl that answered that I needed to pay for some dresses over the phone. She said "We are really busy, I need to take a message and someone will call you back." I was stunned, that they were too busy to make a sale especially since calling other stores proved it was a quick and simple process. So I just went to the store and took care of it. Someone did called me back, just HOURS later.

In short, if you are looking for a deal this is your place. But don't expect your bridal/bridesmaid shopping experience to be special or unique. Some better customer service would be nice because every bride, whether she spends a little or a lot on her wedding dress/dresses deserves for it to be a memorable experience.

Recommends

Contributor

Joined 10 years ago

Wedding dress hunting ground for real-world brides on a budget. Princesses need not apply.. In Short
A chic, sleek boutique, it's not. But those willing to look carefully will likely find a big-time bargain. The staff is helpful and knows the merchandise but doesn't provide extensive one-on-one attention or advice. Stores (particularly on weekends) can be swamped with brides-to-be. David's specializes in beaded satin A-lines and simple lace sheaths that just hit the $500 mark. Most labels are tasteful but of medium-quality: Gloria Vanderbilt, Lady Eleanor, Oleg Cassini and the likes.